At Habyt, we want to make sure that your move-in process is as smooth as possible. That's why we have a clear payment process in place. Here's what you need to know about when the first payments are due:
Deposit and Membership Fee
Once you have entered your payment details on our payment platform, the deposit and membership fee will be charged. These fees need to be settled as soon as your contract has been signed and at latest one week before your contract starts so that we can send you proper move-in instructions for your new apartment.
First Rent Payment
The first rent payment takes place on different dates depending on how you booked with Habyt. Here's what you need to know:
If you booked directly with Habyt:
- All payments need to be settled before your move-in date in order to receive your keys. The first month rent is charged automatically on the day the contract officially starts and from then on, the transfer of the rent is always due on the first day of the month.
- If you are moving in the middle of the month, then the first rent is due one day before your contract starts. After that, you will receive an invoice each month when the rent has been paid. Our system automatically withdraws the rental payment on the 1st of each month -- depending on your bank it could take a few days to show up in your account.
If you booked through a different platform (e.g HousingAnywhere, Uniplaces, Spotahome, Roomless, etc):
- All payments (1st rent, deposit, and membership fee) need to be settled before your move-in date in order to receive your keys.
- If you booked through one of our partner companies, most of these platforms charge you the 1st rent themselves and then transfer it to Habyt. Please make sure you follow their instructions and processes timely.
Keep in mind the membership fee and the deposit are still settled directly with Habyt, through our payment platform Stripe.
Some of these platforms charge their own fees for their services. Keep in mind these fees are not related to Habyt and do not cover your deposit, rent, or membership fee.
⚠️ If your move-in date is very close and you choose the SEPA payment option, your transfer can take a few days to take place and this holds your key handover. In that case, we suggest that you pay with a timely method such as a debit/credit card.
We hope this information helps you understand when the first payments are due. If you have any further questions, please don't hesitate to contact our customer support team by creating a Help Request through our Member's Portal or your Habyt App. We're always here to help!
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